Google has introduced a mobile version of its Product Search tool that lets users check on a product's availability in local participating stores. Product... »
Video
Inspiring Video, Educational Video and Fun Video to motivate, educate and entertain merchants!
Is Trust in Social Media Dying?
All, This morning I joined a round table discussion entitled “The Death of Trust in Social Media” hosted by Val-Pierre Ganton of “the grilling” blog. Panelists included: Richard Brewer Hay, Chief Blogger at eBay Michael Brito, VP of Social Media at Edelman Digital Michelle Broderick, Marketing Director at Yelp According to a survey by Edelman, just 25% of consumers... »
Pictures from eBay Innovation Demo Expo 2010
From left: John Donahoe, Srivathsan Canchi, Anand Gangadharan, Pierre Omidyar Demos in the Social Media & Finding and Internal Tools tent Demos in the Mobile App room To see all the photos from the event, click here. To view the video of the kickoff with Pierre and John, click here. Cheers, RBH »
VIDEO: Behind the Scenes at the Bloom Energy Launch event at eBay Inc.
As you know I was lucky enough to attend the Bloom Energy launch event yesterday at eBay Inc. in-person. In addition to covering the event on Twitter, I managed to capture some of the proceedings with my Flipcam. I’ll update this page with additional clips as I upload them to our YouTube channel. Cheers, RBH »
3 Google Executives Convicted for Uploaded Bullying Video
In Italy a court in Milan has decided that three Google executives can be held liable for the violation of the privacy of an Italian boy with Down Syndrome. The boy was bullied and harassed. A video was made of one such occasion and was uploaded to Google Video in September 2006. A complaint was launched... »
eBay Hosts Unveiling of Groundbreaking New “Bloom Box” Fuel Cell
This morning, eBay hosted the unveiling of a new, state-of-the-art technology at its PayPal campus in San Jose. It’s called the Bloom Energy Server (or “Bloom Box”), and some are saying it will revolutionize the world. Developed by Bloom Energy Corporation, the Bloom Energy Server is an SUV-sized box that corporations install outside their buildings... »
Behind the scenes with the eBay Garden Team
You can see my initial coverage of the “Garden by eBay” by clicking HERE. Given the opportunity to spend some time with the entire team behind the eBay Garden project, I thought it would be great to capture some candid conversations about their time together, the project they’ve been working on, and what it means... »
eBay Plants “Garden” & Opens It Up To All. Meet the team behind it…
eBay has launched a new initiative to help “sow the seeds of innovation” with community input on new products and features before they go live on the site. The “Garden by eBay” is a new area on eBay.com that allows community members to try out new products and features and give the team working... »
eBay Seller Release: Behind the Scenes
All, I’m still answering specific questions through email and comments here on Ink but in the meantime, I wanted to share a little sneak peak into what is happening behind the scenes. In addition to our usual Customer Service call center and PR efforts around news like this, we have also established two dedicated Communications... »
VIDEO: Andrew Chase talks from eBay Customer Service Center
The following video was recorded earlier today at eBay’s Customer Service HQ in Salt Lake City, Utah. Andrew Chase (aka @ebay_andy) has joined me on past podcasts to help answer seller questions around previous announcements we’ve made in the marketplace. I find him an extremely knowledgeable and unsung hero for our community – similar... »
VIDEO Interview with Dinesh Lathi about eBay Seller Release
I was able to spend some time with Dinesh Lathi, VP of Buyer and Seller Experience at eBay, to discuss the news coming out of today's Seller Release (eBaySR) in more detail. I did my best to anticipate some of the more challenging questions that may be on Ink reader's minds and posed them... »
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