Tag Archive

VIDEO: RBH discusses future of eBay Ink with @RRBradio

By Richard Brewer-Hay

Melinda Jackson of RRBradio interviewed me at eBay: On Location Dallas a few weeks ago and just posted the resulting footage up over on her blog… We talk about the eBayOL events, the history of eBay Ink and the possible future developments to the corporate blog… Here you go. Cheers, RBH »

eBay Android app is available for free at the Android Market

By Richard Brewer-Hay

The eBay Android app is now available for free at the Android Market and can be downloaded by searching “eBay” from the Android Market on your handset. In addition to traditional type search, the eBay application – like most Android apps – comes enabled with speech-to-text voice search. Simply tap the microphone button near... »

Behind the scenes with the eBay Garden Team

By Richard Brewer-Hay

You can see my initial coverage of the “Garden by eBay” by clicking HERE. Given the opportunity to spend some time with the entire team behind the eBay Garden project, I thought it would be great to capture some candid conversations about their time together, the project they’ve been working on, and what it means... »

eBay Plants “Garden” & Opens It Up To All. Meet the team behind it…

By Richard Brewer-Hay

eBay has launched a new initiative to help “sow the seeds of innovation” with community input on new products and features before they go live on the site. The “Garden by eBay” is a new area on eBay.com that allows community members to try out new products and features and give the team working... »

Registration now open for eBay: On Location Events

By Richard Brewer-Hay

eBay today announced the dates and locations for its new program, eBay: On Location — a series of events aimed at helping eBay sellers accelerate their businesses on the platform. eBay: On Location, which kicks off March 19-20 in Atlanta, will bring small-business and part-time eBay sellers together to network and gain practical knowledge... »

eBay and RecycleBank Join Forces to Reward Green Consumers; 5 Minutes with… Morley Ivers

By Richard Brewer-Hay

eBay has teamed up with RecycleBank, the country’s premier recycling and loyalty program, to reward consumers for recycling and reusing what already exists in the world today. RecycleBank rewards people for positive green actions (currently the recycling of trash and electronics) and seeks to create a greener economy with key partners across the U.S.... »

eBay Seller Release: Behind the Scenes

By Richard Brewer-Hay

All, I’m still answering specific questions through email and comments here on Ink but in the meantime, I wanted to share a little sneak peak into what is happening behind the scenes. In addition to our usual Customer Service call center and PR efforts around news like this, we have also established two dedicated Communications... »

VIDEO: Andrew Chase talks from eBay Customer Service Center

By Richard Brewer-Hay

The following video was recorded earlier today at eBay’s Customer Service HQ in Salt Lake City, Utah. Andrew Chase (aka @ebay_andy) has joined me on past podcasts to help answer seller questions around previous announcements we’ve made in the marketplace. I find him an extremely knowledgeable and unsung hero for our community – similar... »

VIDEO Interview with Lynda Talgo regarding eBay Buyer Protection

By Richard Brewer-Hay

I was also able to spend some time with Lynda Talgo, Senior Director of Resolutions at eBay, to discuss the eBay Buyer Protection news coming out of today’s Seller Release in more detail. What follows is a 3-part, face-to-face with Lynda in the lobby of the Community building at San Jose HQ. Again, like... »

VIDEO Interview with Dinesh Lathi about eBay Seller Release

By Richard Brewer-Hay

I was able to spend some time with Dinesh Lathi, VP of Buyer and Seller Experience at eBay, to discuss the news coming out of today's Seller Release (eBaySR) in more detail. I did my best to anticipate some of the more challenging questions that may be on Ink reader's minds and posed them... »